Question 1

How long does an order take?

Accepted Answer

In-stock products are shipped within 48 hours.

Question 2

Do you ship internationally?

Accepted Answer

Yes — I ship within Poland and internationally. International shipping cost and timing are confirmed after the order is placed.

Question 3

Is the jewellery safe for sensitive skin?

Accepted Answer

The jewellery is made from surgical steel, suitable for sensitive skin and people allergic to nickel.

Question 4

Is the ceramics food safe?

Accepted Answer

All glazes used are food safe and suitable for contact with food and drinks. If you have specific material requirements, please contact me.

Question 5

Are the products handmade?

Accepted Answer

Yes — every product is made by hand in my studio.

Question 6

Does every product look exactly the same?

Accepted Answer

JEWELLERY: Natural stones make every piece unique, so colour, structure and details may vary. CERAMICS: Every piece is shaped and finished by hand. Small differences in dimensions, glaze marks and surface details are natural and are not considered defects.

Question 7

What materials are used for the jewellery?

Accepted Answer

The jewellery is made from natural stones. Necklaces use a double jewellery thread, with surgical steel clasps and pendants. Bracelets are threaded on nylon cord. Every stone has its own structure, colour and character.

Question 8

What are the ceramic products made from?

Accepted Answer

My ceramic products are made from clay and finished with health-safe food-safe glazes, paints and slips.

Question 9

How should I care for ceramic products?

Accepted Answer

They can be washed in a dishwasher, although hand washing will help preserve the glaze. Unglazed areas are more sensitive. Avoid pouring boiling water into a cold vessel. The pieces are fired at high temperature (1220°C) and are made for everyday use.

Question 10

How should I care for natural stone jewellery?

Accepted Answer

Keep jewellery away from water, chemicals and cosmetics. Protect it from impacts, clean it according to the stone and remove it before sleeping.

Question 11

Can colours differ from the photos?

Accepted Answer

Yes — colours may vary slightly depending on light, screen settings and the natural properties of stones and ceramic glazes.

Question 12

Can I order a personalised product?

Accepted Answer

Yes. Jewellery and ceramics can be made to order — see the dedicated page for details.